Contact Us
At ProxyTCG, we’re always happy to hear from you. Whether you have questions about your order, need support with a custom deck, or want to connect with our community, you can reach us through the channels below.
1. Email Support
For all customer service inquiries, order support, payment questions, or general business contact, please email us
Email: support@proxytcg.com
We do our best to respond as quickly as possible during normal business hours.
2. Website Inbox / Live Chat
You can also contact us directly through the inbox/chat feature available on our website.
This is often the fastest way to reach us for:
Quick questions before placing an order
Help with custom deck requests
Support regarding existing purchases
General product inquiries
If the inbox is available on the website, simply send us a message there and our team will get back to you as soon as possible.
3. Join Our Community on Discord
Want to connect with other players, share ideas, discuss custom decks, or stay updated with ProxyTCG?
Join our Discord community here:
Discord: https://discord.gg/jbBmvuWs
Our Discord community is a great place to:
- interact with other members
- discuss deck ideas and game-inspired designs
- receive updates and announcements
- ask questions and engage with the ProxyTCG community
4. What You Can Contact Us About
You are welcome to reach out to us regarding:
- product questions
- custom order support
- order status inquiries
- payment issues
- shipping concerns
- community and collaboration inquiries
- general feedback or suggestions
5. Response Time
We aim to respond to all inquiries as soon as reasonably possible. Response times may vary depending on message volume, weekends, holidays, or the complexity of the request.
We appreciate your patience and support.
6. Thank You
Thank you for being part of ProxyTCG. We truly value our customers and community, and we look forward to hearing from you.
